We all have different fitness goals, body types, and biomechanics... Plateau Runner takes all this into account when we fit you. We take the time to talk about your needs and desires, from current training programs to aches and pains to long-term goals.
First, we measure both your feet with the old-fashioned -- but tried and true -- Brannock to determine the proper size, width and arch.
Next, we'll watch you walk or take a video of your running form, paying close attention to the way your foot hits, rolls and toes off to determine your pronation (the natural side-to-side movement of your foot). Your pronation determines how much structure you need in your shoe.
We’ll also talk about the type of training you do, whether it’s racing, running, walking or cross training. Any injuries we need to know about? How about orthotics or arch supports?
Now let's talk shoes! We'll bring out several options, check that they are appropriate for your size and biomechanics, then listen to you. You'll feel the cushioning (and where it is), the fit in the toe box, arch and heel, and let us know what feels good on your feet. From there, we fine tune fit, comfort and correction so you and your feet are happy.
We work with your Doctor or Physical Therapist to get you the correct footwear.
Returns & Exchanges with receipt gladly accepted within 30 days of purchase (except Track and Cross Country spikes and Final Sale items...see below).
Returns of new and unused items without receipt receive store credit based on the current selling price.
Returns on worn items receive store credit or exchange only.
Defective merchandise returned within 30 days with receipt will be replaced, exchanged, or returned for store credit. Defective merchandise returned after 30 days or without receipt will be subject to return approval from the manufacturer before Plateau Runner will issue a replacement, exchange, or store credit.
Track and Cross Country Spikes: Unworn spikes in their original box may be returned within 10 days of purchase only.
Clearance items marked "Final Sale" may not be returned or exchanged for any reason.